Evaluation of Korean Content Industry Knowledge Information Service Policy : Service Usage and Satisfaction on Video Broadcasting Area

Pyramid Broadcasting for Video on Demand Service

The proposed scheme of pyramid broadcasting is a new way of rendering Video On Demand service at metropolitan scale. In pyramid broadcasting, the most frequently requested movies are multiplexed on the broadcast network, resulting in radical improvement of access time and e cient bandwidth utilization. We provide analytical and experimental evaluations of pyramid broadcasting based on its imple...

Impact of Customer Service Practices on Customer Satisfaction and Retention

In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...

Knowledge and Information Service

Knowledge and Information Service

BACKGROUND: Preterm prelabour rupture of the membranes (PPROM) is an important clinical problem and a dilemma for the gynaecologist. On the one hand, awaiting spontaneous labour increases the probability of infectious disease for both mother and child, whereas on the other hand induction of labour leads to preterm birth with an increase in neonatal morbidity (e.g., respiratory distress syndrome...

Evaluation of customer satisfaction about Bank service quality

This research has studied and ranked the service quality and its relation with customers' satisfaction in a bank in Iran. In the theoretical principles section, the concepts and denitions related to services, satisfaction, banking and research background have been studied. The statistical community of the study was all the bank customers that have referred to the bankand have had interest-free ...